Promotional Competitions must now comply with Consumer Protection Act


It is widely acknowledged that South Africa’s Consumer Protection Act has far-reaching implications for all sectors of commerce and industry as well as consumers but its impact on promotional competitions has enjoyed less publicity.

It is noteworthy that the Consumer Protection Act has introduced some significant changes to previous legislation governing promotional competitions, including:

  • a limitation on the cost of an SMS required for entry;
  • the obligation to retain documentation and records for a period of 3 years; and
  • the requirement for the promotional competition to be independently overseen and reported upon.

The organisers of promotional competitions must comply with these and other requirements.

A full text of the Act can be downloaded at:
And easy understandable text at:

For further advice regarding this matter, please do not hesitate to contact Hugh Melamdowitz at: 



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